Currently — Treasury Operations Ajaib

Putri Oktaviani

Fintech & Payment Operations Professional

Accounting graduate with experience in fintech, specializing in Payment Operations and currently working in Treasury Operations. Passionate about business processes, finance, and digital payment systems.

Putri Oktaviani — professional headshot
Partners coordinated 10+ networks
About

A little about me

I'm an Accounting graduate with experience in fintech, specializing in Payment Operations and currently working in Treasury Operations. I'm passionate about business processes, finance, and digital payment systems, with experience working across operations, partners, clients, and internal teams.

Customer Experience Team Leadership Data Reconciliation

From accounting to fintech operations

Accounting Graduate

Financial foundation & process mindset

Payment Operations

Monitoring, reconciliation, settlements

Treasury Operations

Accurate fund flows & efficiency

Impact at a glance

Numbers that tell the story

Results across payment operations, partner coordination, and data management.

0 + Years Finance & operations experience
0 + Partners Coordinated across payment networks
0 + Records Client records managed
Experience

Career timeline

From academic research to treasury operations — a career built on accuracy, growth, and operational reliability.

Ajaib Current

Oct 2025 — Present

Jakarta, Indonesia · On-site

Full-time Treasury Operations

Daily treasury operations focused on accurate fund flows, reconciliations, and efficient financial processes.

Treasury OperationsFund FlowReconciliation

Brick

Apr 2023 — Oct 2025 · 2 yrs 7 mos

Jakarta, Indonesia · Hybrid

Full-time Sr. Payment Operation Executive

Nov 2024 — Oct 2025 · 1 yr

Supervised daily payment operations and settlement health across a 10+ partner network.

  • Supervise daily BAU operations and ensure agent activities comply with SOPs.
  • Manage monthly shift schedules and overtime calculations.
  • Analyze failed transactions weekly to identify root causes and operational improvements.
  • Perform transaction reconciliations every 3 hours and daily.
  • Monitor settlements to maintain SLA compliance and accurate fund flows.
  • Monitor transactions for anomalies and potential fraud.
  • Manage floating balances with partners.
  • Handle client-reported issues and coordinate resolutions.
  • Coordinate with 10+ partners to investigate and resolve transaction-related issues.

Impact in practice

Problem

Failed transactions, settlement delays, and fraud risk across a wide partner network.

Approach

Weekly root-cause analysis of failures, 3-hourly reconciliations, real-time anomaly and fraud monitoring, and close coordination with 10+ partners.

Impact

SLA-compliant settlements, accurate fund flows, and actionable operational improvements.

ReconciliationSLA ComplianceFraud MonitoringPartner CoordinationShift Management

Full-time Payment Operation Executive

Aug 2023 — Nov 2024 · 1 yr 4 mos

Owned end-to-end transaction reconciliation and payment monitoring.

  • Perform transaction reconciliations every 3 hours and daily.
  • Monitor payment activities and identify unusual transactions.
  • Analyze failed transactions and identify root causes.
  • Manage floating balances with partners.
  • Coordinate with partners to resolve transaction-related issues.
  • Handle client-reported transaction anomalies and dashboard issues.
ReconciliationPayment MonitoringPartner Coordination

Internship Payment Monitoring

Apr 2023 — Aug 2023 · 5 mos

Monitored payment data, identified anomalies, and processed transaction records.

  • Monitor financial transactions and payment data.
  • Identify unusual transactions.
  • Process and control transaction CSV data in Excel.
  • Respond to client transaction inquiries.
Transaction MonitoringCSV DataExcel

PT Surya Citra Media, Tbk

Aug 2022 — Dec 2022 · 5 mos

Jakarta, Indonesia

Internship UPM Administration

Handled administrative and financial documentation for production operations.

  • Create and manage Cash Advance Reports.
  • Create Payment Requests (RFP).
  • Process invoices and financial documents.
  • Prepare payment receipts for production crews.
  • Calculate project crew payments.
  • Archive talent contract documents.
Cash AdvancePayment RequestsInvoicingCrew Payments

PT Bank Mandiri (Persero) Tbk.

Apr 2022 — Jun 2022 · 3 mos

Jakarta Metropolitan Area

Internship Database Administration

Managed training data for 2,500+ employees and supported board-level reporting.

  • Manage employee training databases.
  • Manage 2,500+ Bank Mandiri employee records.
  • Process data for board-level reporting.
  • Assist training events.
  • Create E-Class and E-Learning accounts.
  • Upload post-tests and recap employee scores.
Database ManagementEmployee RecordsE-Learning

Universitas Muhammadiyah Prof. Dr. Hamka (UHAMKA)

Oct 2021 — Jun 2022 · 9 mos

Jakarta, Indonesia

Seasonal Research Team Leader

Led a research team during a seasonal academic research program at UHAMKA.

ResearchTeam LeadershipAcademic
What I Do

Core capabilities

Four areas where I turn complex operations into reliable, efficient processes.

Payment Operations

Transaction monitoring, reconciliation, settlement, and issue resolution.

Financial Operations

Financial data analysis, reporting, balance monitoring, and process control.

Partner & Client Operations

Partner coordination, client communication, investigation, and issue resolution.

Team & Process Management

SOP compliance, operational coordination, scheduling, and process improvement.

Education

Academic background

Universitas Muhammadiyah Prof. Dr. Hamka

Bachelor of Accounting

Pertukaran Mahasiswa Merdeka (PMM)

Exchange Student

National student exchange program across three universities

Universitas Syiah Kuala Accounting
Universitas Negeri Padang Economics
University of Jember Accounting
Achievements

Awards

Bronze Medal

Muharram Science Olympiad (MUSLIM) 2022

Integrated Economy

Bronze Medal

Olimpiade Numerasi Nasional (ONN) 2022

Languages

Languages spoken

Bahasa Indonesia

Native / Bilingual

Bahasa Inggris

Limited Working

Bahasa Mandarin

Elementary

Bahasa Korea

Elementary

Interested in fintech, finance, and better operational processes?

Let's connect and create something impactful together.